Left arrow symbol inside a circle, indicating a back or previous action.
Medical or laboratory equipment with a scissor lift base and multiple transparent slides or trays extending horizontally.

An intelligent IKEA warehouse trolley designed to make loading heavy furniture effortless. It elevates to your level, glides boxes smoothly with a motorized conveyor belt, and features an assistive pull-arm to take the heavy lifting out of your shopping experience.

How To Use

Diagram showing a manufacturing or assembly process with workers operating machines and conveyor belts.

Brainstorming Ideation Sketchs

A detailed diagram of a manufacturing process with various machines and conveyor belts.

User Research

Close-up of a control panel with four switches, two black with white arrows pointing up and down, and two light blue with white arrows on a metallic surface.

After designing the initial control panel, I wanted to see how users interact with the buttons. However, during traditional interviews, I noticed that participants felt anxious and acted unnaturally due to the formal environment.

To fix this, I turned the testing into a fun, fast-paced game challenge. This broke the ice and allowed me to capture their raw, natural reactions under pressure. These insights helped me improve the design into a simpler, stress-free interface.

Three mobile pinball game screens showing brick wall background, with some cardboard boxes, a scissor lift, and pinball controls.
Person using a tablet to play a game with a sliding puzzle involving a cart with boxes, bricks, and a blue flag, against a background of a brick wall.

We conducted post-test interviews to gather user feedback and reactions. Our focus was on clarity and how quickly users interacted with the screen. We designed several prototypes of the cart in different sizes for practical testing. We tested them with users inside the real IKEA environment to study realistic interaction. The results helped us prove the cart's fit for the space and user comfort during use.